How often do you hear about business owners you
know say ‘It’s so hard to find good people to help me’ or ‘why can’t I get my
team to do what I want them to do’.
Here are some of the questions for you to consider?
- What systems and processes do you have in your business?
- Do you have job descriptions for members of your team to follow?
- Do you share your vision and business objectives with your team?
- How much time do you invest and interact with your team members?
Just say if you have a team of people in your
business and why are you still the one doing most of the work?
Please explain?
The answers to this could be:
- You are a control freak and thinking you are the only one can do the job and no one can.
- You don’t have time to teach you team to do the task and it’s easier for you to do it yourself.
- You spent too much time in your business and not enough On an Above your business.
To have the right people in your business firstly
you need to get back to basic and build a good foundation for your business.
As you may know to run a successful business you
need to have a great system, a system that will suit your business lifestyle
too. Systems are usually responsible for having a business that runs like
clockwork and makes money for you. Once you have systems and processes in place
you can then recruit the right team and coach them to fulfil the role they need
to do in your business. The best real
life business example which has a great system in place is McDonalds.
What I am saying is, if you don’t have a system in
place then you need to come up with one or even though, if you do have a system
and it’s not working for you then you need to review it and fine tune it. You
need to cover all systems and processes even the most basic tasks like how to
greet customers right through to how to create and design your product or
service. The key is your system needs to
be clearly defined and easy to understand; therefore your team knows exactly
how to follow and performs the tasks. Have a job description for each role in
your business and a training manual with check points for your team to follow.
Systems and processes are the basic foundation of
business -- and are critical in getting your people to work as a team. However,
it's not just a matter of having people who come in, follow the system and get
the job done. What you are looking for now is SYNERGY & OWNERSHIP!
Synergy comes from having people who are committed
to the ‘same business goal’. If you shared your company vision with your team
and involved them in setting ‘the same business goal’, then they are more
likely to commit and live and breathe your vision.
The next step is to create business ownership with
your people. If they are empowered and treat your business like their own then
your business will definitely flourish and be successful. At this level of
ownership your team will think of ways to help you grow your business and will actively
get involved in your business.
The final step is to give constructive feedback and
give credit to your team where it’s due.
In this area is where you can maintain staff morale and keep them
motivated. Recognition and rewards are the two critical points to getting your
team in high spirits and living your business vision.
Want to learn more about the right system for your business?
It’s as simple as 1... 2... 3...
3: Contact Vinh for a no cost, no obligation coaching session on
0410 636 138.
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